Privacy Policy
Privacy Policy
Effective Date: 08/18/2026 Last Updated: 08/18/2026
Privacy Policy
Orlando Handyman ("we," "us," or "our") operates https://www.orlandohandyman.us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or contacting us, you agree to the practices described here.
Information We Collect
Information you give us directly. When you fill out a contact or estimate request form, call us, or send us a text message, we may collect:
Your name
Your phone number
Your email address
Your service address or project location
Details about the work you're requesting
Any other information you choose to include in your message
Information collected automatically. When you visit our website, we may automatically collect standard technical information such as your IP address, browser type, device type, pages viewed, and the date and time of your visit. This is collected through cookies and similar technologies used to operate the site and understand how visitors use it.
How We Use Your Information
We use the information we collect to:
Respond to your inquiry and provide a quote or estimate
Schedule, perform, and follow up on requested services
Communicate with you about your project, including by phone, text message, and email
Send billing and payment-related communications
Send promotional offers or service reminders, but only if you have separately opted in to receive them
Maintain business records and comply with legal obligations
Operate, maintain, and improve our website
Text Messaging and Mobile Data
When you provide your mobile phone number and consent to receive text messages, we use that number to communicate with you about your service request, scheduling, estimates, and job updates. If you have separately opted in to promotional messaging, we may also send occasional offers and service reminders.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors who support our services, such as our messaging platform provider, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You may opt out of text messages at any time by replying STOP to any message. Reply HELP for assistance, or contact us at (321) 437-1496 or orlandohandymansean@gmail.com. Message frequency varies. Message and data rates may apply.
Consent to receive text messages is not a condition of purchasing any goods or services.
Full details of our text messaging program, including opt-out instructions and age requirements, are available in our SMS Terms of Service.
How We Share Information
We do not sell, rent, or trade your personal information.
We share information only in these limited circumstances:
Service providers. We use third-party vendors to operate our business, including our website and CRM platform, messaging and telephony providers, and payment processors. These vendors may access your information only as needed to perform services for us and are not permitted to use it for their own purposes.
Subcontractors. If a subcontractor performs work on your project, we may share the information necessary to complete that job, such as your name, service address, and scope of work.
Legal requirements. We may disclose information if required by law, subpoena, or court order, or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business transfer. If our business is sold or merged, customer information may transfer as part of that transaction.
As stated above, mobile phone numbers and SMS consent data are excluded from all sharing except with the messaging platform provider that delivers our messages on our behalf.
Cookies and Analytics
Our website uses cookies and similar technologies to keep the site functioning, remember your preferences, and measure site traffic. Most browsers allow you to refuse or delete cookies through your browser settings. Disabling cookies may affect how parts of our site work.
Data Retention
We keep customer information for as long as needed to provide services, maintain business and tax records, resolve disputes, and comply with legal obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.
Security
We use reasonable administrative and technical safeguards to protect the information we collect. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Your Choices
Text messages. Reply STOP to any text to opt out.
Promotional email. Use the unsubscribe link in any promotional email.
Phone calls. Ask us during any call to be placed on our internal do-not-call list.
Access or deletion. Contact us at orlandohandymansean@gmail.com to request a copy of the personal information we hold about you, or to ask us to correct or delete it. We will respond as required by applicable law.
Opting out of promotional messages does not stop transactional communications about work you have actively requested or scheduled.
Children's Privacy
Our services are directed to adults. We do not knowingly collect personal information from anyone under 13. If you believe a child has provided us with personal information, contact us and we will delete it.
Third-Party Links
Our website may link to third-party sites. We are not responsible for the privacy practices or content of those sites. Review their policies before providing information.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. Material changes will be posted on this page. Continued use of our website or services after an update constitutes acceptance of the revised policy.
Contact Us
Orlando Handyman Phone: (321) 437-1496 Email: orlandohandymansean@gmail.com